Supporting and Managing the Ongoing Requirements for Excel and Access Solutions

Our clients often request our ongoing support to ensure that the solutions we provide continue to evolve with their needs. We offer consistent and seamless helpdesk resource to cover any and all eventualities.

Typically these might include the following:

• New reporting requirements
• Error resolution
• Enhanced features
• Existing report changes
• Training
• New tool specification

When a project is finished and fully installed the first month of support is provided free of charge. This will ensure that any unforeseen bugs can be resolved in a live situation.

After this period, we don’t just disappear and you have a number of options available to you:

• We offer an annual maintenance contract to cover bugs fixes and minor usability issues.
• Alternatively, if you decide that the annual maintenance option is not for you we can just charge an hourly rate for fixes.
• Further Development will be quoted on an individual basis.

Contact Us for a Free Consultation and Quote

You can call us now on 020 3817 6945 or click on contact us below.